Payments Integration

WhatsApp Razorpay Integration

Zaple connects Razorpay payment events with WhatsApp so customers get timely payment links, reminders, and receipts without manual chasing.

Target workflow: whatsapp razorpay integration

What You Can Automate with Razorpay

Use Zaple to connect operational events in Razorpay with approved WhatsApp templates, live replies, and team workflows.

Automation workflow

Send payment links through approved WhatsApp templates.

Automation workflow

Trigger reminders for pending, failed, or expiring payment links.

Automation workflow

Confirm successful payments and share receipt details.

Automation workflow

Notify sales or support teams when high-value payments fail.

Data Zaple Can Use from Razorpay

Map useful fields into Zaple contacts and lists, then use those fields to personalize messages, route conversations, and measure outcomes.

View API documentation

Customer details

Available for segmentation, routing, or template personalization.

Payment link

Available for segmentation, routing, or template personalization.

Payment status

Available for segmentation, routing, or template personalization.

Amount

Available for segmentation, routing, or template personalization.

Order reference

Available for segmentation, routing, or template personalization.

Comparison Data Sync: Zaple vs Native

Feature / Metric Zaple + Razorpay Native App
Automated WhatsApp Messages Unlimited (Subject to Meta limits) None / Email Only
Two-way Data Sync Real-time Manual / Disconnected
Integration Cost Included in Zaple Plan $20+/mo via Zapier/Make
Rich Media (PDFs, Images, Videos) Fully Supported Not Supported
Interactive Buttons Quick Replies & Call-to-action Plain text links

Best Use Cases

Start with the workflows that have clear revenue, support, or operations impact, then expand into campaign automation.

Payment collection

Failed-payment recovery

Receipt delivery

Booking confirmation

Invoice reminders

WhatsApp Razorpay Integration FAQs

What can I automate with the WhatsApp Razorpay integration?

Send payment links through approved WhatsApp templates. Trigger reminders for pending, failed, or expiring payment links. Confirm successful payments and share receipt details. Notify sales or support teams when high-value payments fail.

Do I need developers to connect Razorpay with Zaple?

Standard setup is guided. If you need custom fields, webhooks, or enterprise approval flows, the Zaple team can help configure the workflow.

Where do WhatsApp replies go?

Replies can be handled in the Zaple team inbox with assignment, notes, tags, follow-ups, and handoff to sales or support owners.

How to Connect Razorpay in 3 Steps

1

Create Account

Sign up for a Zaple account and connect your WhatsApp Business API number.

2

Authorize App

Navigate to Zaple Integrations, select Razorpay, and authenticate.

3

Automate Tasks

Set up triggers, map your data fields and start messaging automatically.

Ready to Supercharge Razorpay?

Join thousands of businesses who automate their WhatsApp sales and support using Zaple.

See Pricing